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R 231840Z APR 18
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FM CNO WASHINGTON DC//N1//
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MSGID/NAVADMIN/CNO WASHINGTON DC/N1/APR//
SUBJ/BRILLIANT ON THE BASICS II PART B - ENGAGEMENT//
REF/A/MSG/CNO WASHINGTON DC/162058Z APR 18//
REF/B/PUB/BUPERS/17JAN17/COMMAND CAREER COUNSELOR HANDBOOK//
NARR/REF A IS NAVADMIN 095/18, BRILLIANT ON THE BASICS II PART A REVISITING
THE BASICS.
REF B IS BUREAU OF NAVAL PERSONNEL CAREER COUNSELOR HANDBOOK.//
RMKS/1. As outlined in reference (a), we need to get the basics right, but
it is not the full recipe for success. To truly excel, we also need to add
engagement to the mix. Engagement works both ways, at all levels, Navy to
Sailor and Sailor to Navy. An engaged Sailor is one who is fully absorbed by
and enthusiastic about their work, and as a result takes positive action to
further the reputation and interests of the organization. An engaged Sailor
has a positive attitude towards our Navy and its values. Engagement is all
about Sailor experiences and Sailor satisfaction. Providing this engaged
environment is a key to success in retaining our very talented Sailors.
2. We can think about *command engagement of the Sailor* as well as *Sailor
engagement to the command and the Navy* using a hierarchical pyramid. First,
early in the development of a Sailor the Navy provides *basic needs to our
Sailors* at the foundation. Next we move upward to our Sailors *contributing
to the mission* and *fostering teamwork* as they mature into deckplate
leadership positions in the division and department and then at the unit
level. At the very top of the development cycle the *personal and
professional growth* of our Sailors drives engagement and leadership across
commands at the type commander, Fleet and Navy level.
a. Basic Needs as a Sailor. As our Sailors enter our Navy and
ultimately report to their first operational assignment, they first and
foremost just want to contribute to the team, know they are a valued member
and that they are going to be able to do their best, day in a day out,
reliably. They are eager to prove themselves. It is our job as leaders to
enable that energy, enthusiasm and motivation, and let them run with it. But
first they have basic needs that must be met in order to do their jobs and we
should ensure they are met. These include very basic things like food, a
place to sleep, a home for their family, the safety, security, and pay for
their family, etc. Next, providing tools, materials, equipment and resources
to accomplish the mission, clear expectations from supervisors and effective
communication up and down the chain of command. Leaders need to foster
quality working relationships with peers, superiors and subordinates that
meet these basic needs. These basic needs form the base of the pyramid. If
they are not met, performance will be impacted eventually, no matter how
senior the Sailor may be.
b. Contribution by Our Sailors to Their Small Team. With the basic
needs met, our Sailors can now blossom - watch qualification, maintenance
qualifications, proving themselves within the work center, the division,
whatever small team they currently identify with, as a proven performer
someone capable of carrying their share of the *load* at the division and
department levels. As we focus on maturing our Sailors as leaders, they grow
and should be next asking, *What do I give? How do I contribute?* Mission
success is dependent on the sum of individual contributions linked for a
common purpose. Leaders should be encouraging the development of our
Sailors. Leaders should be valuing their work and it needs to show publicly
and personally, on a regular basis. Our Sailors should want to contribute to
their team to give back to Navy - because that contribution matters and is
recognized.
c. Teamwork at the Command Level. As Sailors continue to mature, the
next phase is to nurture involvement and leadership among teams of teams. We
should set the conditions that foster a workplace environment that supports
individual opinions (*the Captain listened to my idea and acted on it*),
encourages collegiality, and champions a commitment to excellence for the
entire command. Our Sailors push their teammates to high standards, higher
levels of performance, and then excellence.
d. Growth at the Fleet and Navy Level. The final question to ask is
*how do we grow?* It is *we,* not *I.* Sailors need to know there are
continuing opportunities to learn and grow within the Navy, and by extension,
improve the Navy team. They should be encouraged to be constantly thinking
in terms of the bigger Navy team and not just within their *tribe* or within
their lifelines. Learning and professional growth are not only available,
they are expected of senior leaders.
3. By being Brilliant on the Basics and incorporating all of the elements of
engagement we will create an environment for our Sailors to feel truly vested
in their Navy and committed to their shipmates. Our goals are to grow a Navy
that values and encourages individual needs, and the critical role each
Sailor plays in supporting the success of our Navy, and to grow a Navy where
the Sailors value it and the opportunities it offers. The competition for
their talent is urgent, and we need to act now.
4. Released by Vice Admiral R. P. Burke, N1.//
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