NAVY PAY AND PERSONNEL ADMINISTRATION SUPPORT SYSTEM IMPROVEMENTS:
R 211250Z OCT 16
FM CNO WASHINGTON DC
INFO CNO WASHINGTON DC
MSGID/GENADMIN/CNO WASHINGTON DC/N1/OCT//
SUBJ/NAVY PAY AND PERSONNEL ADMINISTRATION SUPPORT SYSTEM IMPROVEMENTS//
AMPN/REF A IS NAVMAC LTR SUBJ: ESTABLISHMENT OF NAVY ENLISTED CLASSIFICATION
CODE 95AD COMMAND PAY AND PERSONNEL ADMINISTRATOR SER 10/313.//
RMKS/1. The Navy has an interest to ensure a Sailor focused Pay and
Personnel Support System is highly-trained, auditable, and enhanced by
2. During the past year, The Navy Pay and Personnel Support System have been
reviewed by a Special Joint Task Force and a number of actions have been
identified that will improve the quality of pay and personnel services
provided to Sailors, such as:
a. Improving training for pay and personnel professionals.
b. Assigning more military personnel to Personnel Support Detachments
(PSD) in Continental United States (CONUS) locations.
c. Improving Sailor and command self-service capabilities.
d. Implementing organizational changes that will produce more
opportunities for civilian upward mobility.
3. The following specific actions have recently been put in place:
a. Revamping the Command Pass Coordinator (CPC) position, renamed as
Command Pay and Personnel Administrator (CPPA), to include more defined
responsibilities and enhanced training. All Navy commands and Navy
detachments with an independent unit identification code, whether that
command is located in one geographical area or spread through a geographical
region, will have at least one CPPA to ensure command level accountability,
auditability, and full engagement with their supporting PSD. The partnership
between commands and their supporting PSDs is the key to providing Sailors
with accurate and timely pay and personnel support. The Office of the Chief
of Naval Operations (N1) along with U.S. Fleet Forces Command and U.S.
Pacific Command are developing metrics to measure and assess commands on
timeliness and transaction execution accuracy rate of CPPA functions.
b. Establishing a Navy Enlisted Classification (NEC) code of 95AD, CPPA,
to ensure that Navy personnel are properly trained and certified in the pay
and personnel policies and procedures. Civilian personnel currently serving
as a CPC are also required to complete the CPPA courses. Reference (a) lists
the NEC requirements as the following:
(1) Navy eLearning course completions with exams.
(2) On the job training.
(3) Designation letter from the commanding officer (CO) or officer in
c. Conducting monthly CPPA engagements, ashore and afloat, which are
also available through distance communication medians for commands not
geographically located near their servicing PSD. The engagement identifies
the resources available to assist CPPAs in performing their duties, provides
facilitated CPPA training of Navy approved training aids, provides guidance
and clarification on specific pay and personnel topics, and presents the
opportunity to address local issues.
d. Future Initiatives:
(1) Implement changes in PSD workforce management to maximize system
and process effectiveness. This will include adding billets for military pay
clerks (active component and Full-Time Support) at the PSD. Billet growth
will also increase detailing opportunities at CONUS and Outside CONUS PSDs.
The wider range of positions will enhance knowledge and experience across the
PSDs and enable Navy to better retain skilled personnel.
(2) Implement a more efficient and direct interface within the Navy
Standard Integrated Personnel System in order to better leverage current
personnel management tools.
4. The design of the Navy’s Pay and Personnel Support System aligns with the
Navy’s Design for maintaining maritime superiority as it allows for fully
integrated and transparent data and analytics, increased career choices and
flexibility, expanded family support, and tailored learning. The initiatives
described above are intended to help move the Navy pay and personnel support
forward to meet Sailor expectations.
5. COs and OICs will continue to contribute to the success of the Navy’s Pay
and Personnel Support System. Success requires leadership engagement at all
levels to ensure that Sailors and their families receive their pay and
entitlements in a timely and accurate manner. Whether at a PSD, PSD Afloat,
or on independent operations with a carrier, fixed wing aircraft, or nuclear
platforms, COs and OICs must ensure that timely and auditable processes are
in place, and that all pay and military pay clerks receive the most up-to-
6. Point of contact is CAPT Steven Friloux, Navy Pay and Personnel Support
Center, at (901) 874-3343/DSN 882 or via e-mail at
7. This NAVADMIN will remain in effect until superseded or canceled,
whichever occurs first.
8. Released by Vice Admiral R. P. Burke, N1.//