R 112115Z SEP 20 MID200000098554U
FM CNO WASHINGTON DC
INFO CNO WASHINGTON DC
PASS TO OFFICE CODES:
FM CNO WASHINGTON DC//N1//
INFO CNO WASHINGTON DC//N1//
MSGID/GENADMIN/CNO WASHINGTON DC/N1/SEP//
SUBJ/POLICY GUIDANCE UPDATE FOR COMMON ACCESS CARD AND USID IDENTIFICATION
REF/C/MSG/CNO WASHINGTON DC/022207ZAPR20//
REF/D/MSG/CNO WASHINGTON DC/202317ZAPR20//
NARR/REF A IS THE UNDER SECRETARY OF DEFENSE POLICY GUIDANCE FOR
IDENTIFICATION CARD OPERATIONS FOR COVID-19.
REF B IS OFFICE OF THE UNDER SECRETARY OF DEFENSE POLICY FOR THE ELIGIBILITY
AND ISSUANCE OF A COMMON ACCESS CARD (CAC) TO DEPARTMENT OF DEFENSE (DOD)
REF C IS NAVADMIN 097/20, COMMON ACCESS CARD ISSUANCE POLICY FOR COVID-19.
REF D IS NAVADMIN 114/20, POLICY GUIDANCE UPDATE FOR IDENTIFICATION CARD
SERVICES FOR COVID-19.
REF E IS UNDER SECRETARY OF DEFENSE FOR PERSONNEL AND READINESS MEMORANDUM,
ADDITIONAL PROCEDURES FOR DEPARTMENT OF DEFENSE INDENTIFICATION CARDS FOR
REF F IS OFFICE OF THE SECRETARY OF DEFENSE INTELLIGENCE AND SECURITY POLICY
FOR PHYSICAL ACCESS TO DOD FACILITIES WITH AN EXPIRED CAC/USID CARD.
REF G IS OFFICE OF THE SECRETARY OF DEFENSE INTELLIGENCE AND SECURITY
EXTENSION OF EXCEPTION TO POLICY ALLOWING THE TEMPORARY ACCEPTANCE OF EXPIRED
DEPARTMENT OF DEFENSE CREDENTIALS DURING THE COVID-19 NATIONAL EMERGENCY.
REF H IS UNDER SECRETARY OF DEFENSE FOR PERSONNEL AND READINESS POLICY
GUIDANCE EXTENSION FOR IDENTIFICATION CARD OPERATIONS FOR COVID-19.
RMKS/1. This NAVADMIN provides an update to temporary guidance for Navy
personnel who require Common Access Card (CAC) and Uniformed Services
Identification (USID) Card services during the COVID-19 emergency in
accordance with references (a) through (d). This NAVADMIN cancels references
(e) and (f) and implements references (g) and (h).
2. In accordance with reference (f), the option of using expired CACs for
physical access to military installations ends effective 30 September 2020.
In addition, CAC-Identification (ID) certificates will not be extended past
30 September 2020. All CAC holders who have an expired CAC will need to
report to the nearest identification card issuing facility as soon as
possible to obtain a new CAC and certificates. Acceptance of an expired USID
card (held by retirees and dependents) for access to DoD installations
remains in effect until 30 March 2021 or until reference (f) is cancelled.
3. DoD personnel should contact the nearest identification card issuing
facility to schedule an available time to have their CAC reissued. The ID
card facility will accommodate both telephone and online appointment
a. Starting 14 September 2020, Navy ID card facilities will be offering
extended hours of operation and more walk-in time availability. In addition,
the following sites will be open for appointments on Saturday through 30
September 2020: NAVBASE San Diego, CA, NAVSTA Mayport, FL, NAS Jacksonville,
FL, NTC Great Lakes, Norfolk Main Navy Exchange, Norfolk, VA and NAS Whidbey
Island Seaplane Base, WA.
b. ID card site personnel will contact all those who have appointments
for the month of September to verify the appointment is for CAC issuance. If
the appointment is for a USID card, the appointment will be rescheduled after
1 October 2020.
c. Customers will be screened upon reporting to the ID card facility to
ensure that service is needed for the CAC holder. All USID cardholders with
the exception of emergent issues (lost/stolen/initial issuance) will be
rescheduled for an appointment at a later date.
d. Personnel are encouraged to contact the ID card site directly prior
to arriving at the site as a walk-in. This will enable the site to book
appropriate time slots for CAC reissuance.
Personnel can obtain the contact phone number for the site at
e. Commands are requested to assist in emphasizing that only those with
an expired CAC request an appointment until the end of September to
prioritize the necessary work at the ID card sites.
4. The following additional policy changes are authorized until
30 June 2021:
a. If the affiliation of a cardholder with their service has not changed
(i.e. they are still entitled to benefits), USID cards which expired on or
after 1 January 2020 are authorized for continued benefits use (e.g.
commissary, exchange) through 30 June 2021.
b. The minimum age of USID card initial issuance is increased from 10
years to 14 years.
c. Continued use of the Reserve USID card to obtain active-duty benefits
is authorized for mobilized Reserve Component members and their eligible
d. Remote Defense Enrollment Eligibility Reporting System
(DEERS) enrollment for newly acquired dependents (i.e. spouse, child,
stepchild, adopted child) is authorized to provide healthcare coverage.
Documentation may be scanned and e-mailed to approved Navy RAPIDS sites for
completion of the remote enrollment process.
Examples of required documentation are marriage certificate, divorce decree,
birth certificate, adoption decree, acknowledgment of paternity and social
security card. Remote enrollment processing will be centralized at: Joint
Base Pearl Harbor-Hickam, HI, NAVSUBASE New London, CT, NAS Whidbey Island
Seaplane Base, WA, NAF El Centro, CA, NSA Annapolis, MD, NAS Fallon, NV, NAS
Oceana, VA, NSA Mid-South, TN and NAVSUBASE Kings Bay, GA. Contact MyNavy
Career Center at 1-833-330-6622 or via e-mail at email@example.com for
specific documentation requirements and POC information for the above remote
enrollment processing sites.
e. USID card reissuance via USPS is authorized for Service Members who
are unable to secure an appointment at a RAPIDS site.
Service Members using this capability must contact the nearest ID card
issuing facility prior to submitting documentation to ensure all required
documents are provided for their specific circumstances. Location and
contact information for the nearest ID card issuance facility can be obtained
through https://www.dmdc.osd.mil/. USID cards issued during remote
enrollment will not exceed 1 year to allow time for the Service Members to
provide original or state certified copies of enrollment documents to the ID
card issuing facility.
5. If you or a family member have a dependent or retiree ID card please be
aware that your benefits (e.g. medical, dental) will remain in effect as long
as your military sponsor is entitled to benefits. For example, the family of
a married E-6 with an end of active obligated service date of January 2022 is
authorized DOD benefits until that date, regardless of the status of their ID
6. Primary points of contact are:
a. General ID card services inquiries: MyNavy Career Center, 1-833-330-
6622 or via e-mail at firstname.lastname@example.org.
b. Installation access issues: Mr. Zachary Parks, CNIC N34, (202) 433-
4792, e-mail at email@example.com
c. DEERS/RAPIDS issues:
(1) Tracy Wilder, Navy Personnel Command, Pay and Personnel Support
Branch (PERS-2), 901-874-3425 or via e- mail at firstname.lastname@example.org.
(2) Lawanda Bing, Navy Personnel Command (PERS-2),
901-874-3467 or via e-mail at email@example.com
7. This NAVADMIN will remain in effect until superseded or cancelled,
whichever occurs first.
8. Released by Vice Admiral John B. Nowell, Jr, N1.//