PERSONNEL SUPPORT FOR OPERATION TOMODACHI NR 3 - REIMBURSEMENT PROCEDURES FOR DEPENDENTS OF NAVY PERSONNEL AFFECTED BY AUTHORIZED VOLUNTARY DEPARTURES AND STOP MOVEMENT ORDERS:
UNCLASSIFIED//
ROUTINE
R 302139Z MAR 11
FM CNO WASHINGTON DC
TO AL NAVADMIN
NAVADMIN
INFO CNO WASHINGTON DC
BT
UNCLAS
PASS TO OFFICE CODES:
FM CNO WASHINGTON DC//N1//
TO NAVADMIN
INFO CNO WASHINGTON DC//N1//
NAVADMIN 113/11
MSGID/GENADMIN/CNO WASHINGTON DC/N1/MAR//
SUBJ/PERSONNEL SUPPORT FOR OPERATION TOMODACHI NR 3 - REIMBURSEMENT PROCEDURES
FOR DEPENDENTS OF NAVY PERSONNEL AFFECTED BY AUTHORIZED VOLUNTARY DEPARTURES
AND STOP MOVEMENT ORDERS//
REF/A/DOC/MEMORANDUM/PUSD(P&R)/15MAR2011//
REF/B/DOC/MEMORANDUM/PUSD(P&R)/17MAR2011//
REF/C/DOC/JFTR, VOL.1//
REF/D/MSG/CNO WASHINGTON DC/181309ZMAR11//
REF/E/MSG/CNO WASHINGTON DC/191711ZMAR11//
REF/F/DOC/MEMORANDUM/PUSD(P&R)/18MAR2011//
REF/G/MSG/CNO WASHINGTON DC/231441ZMAR11//
NARR/REF A IS UNDERSECRETARY OF DEFENSE (PERSONNEL & READINESS) MEMORANDUM ON
AUTHORIZED DEPARTURE OF ELIGIBLE FAMILY MEMBERS (EFMS) FROM MANAMA, BAHRAIN.
REF B IS UNDERSECRETARY OF DEFENSE (PERSONNEL &
READINESS) MEMORANDUM ON AUTHORIZED DEPARTURE OF ELIGIBLE FAMILY MEMBERS
(EFMS) FROM THE ISLAND OF HONSHU, JAPAN. REF C IS JOINT FEDERAL TRAVEL
REGULATIONS (JFTR), VOL. 1. REF D IS NAVADMIN 084/11, STOP MOVEMENT FOR
PERMANENT CHANGE OF STATION FOR ALL NAVY PERSONNEL AND DEPENDENTS TO JAPAN.
REF E IS NAVADMIN 093/11, PERSONNEL (FAMILY AND DEPENDENTS) SUPPORT FOR
OPERATION TOMODACHI NR 1. REF F IS UNDERSECRETARY OF DEFENSE (PERSONNEL &
READINESS) MEMORANDUM THAT MODIFIES AUTHORIZED DEPARTURE FROM ALL OF HONSHU
ISLAND, JAPAN TO DESIGNATED PREFECTURES ON HONSHU ISLAND, JAPAN. REF G IS
NAVADMIN 100/11, CHANGE ONE TO STOP MOVEMENT FOR PERMANENT CHANGE OF STATION
AND TEMPORARY DUTY FOR ALL NAVY PERSONNEL AND DEPENDENTS TO JAPAN.//
RMKS/1. THIS NAVADMIN PROVIDES GUIDANCE OUTLINING THE REIMBURSEMENT OF TRAVEL
AND TRANSPORTATION ALLOWANCES AND EXPENSES FOR DEPENDENTS OF NAVY SAILORS
(ACTIVE AND
RESERVE) AND CIVILIANS WHO HAVE
EVACUATED FROM JAPAN OR BEEN DIRECTED TO STOP MOVEMENT TO DESIGNATED
PREFECTURES IN JAPAN (REFS A THRU G APPLY). IF NOT ALREADY COMPLETED, ALL
PERSONNEL SHOULD LOG ONTO THE NAVY FAMILY ACCOUNTABILITY AND ASSESSMENT SYSTEM
(NFAAS) AT HTTPS://NAVYFAMILY.NAVY.MIL TO COMPLETE THE ASSESSMENT SECTION TO
INCLUDE ACCURATE CONTACT NUMBERS. IF UNABLE TO LOG ON OR FOR NFAAS TECH
SUPPORT, CONTACT 1-866-946-9183 OR nfaas@spawar.navy.mil. IF COMPUTER
ACCESS IS NOT AVAILABLE, CONTACT THE NPC EMERGENCY COORDINATION CENTER AT 1-
866-827-5672.
2. REIMBURSEMENT: TRAVEL PROCESSING CENTER - HAMPTON ROADS (TPC-HR) IS THE
CENTRAL PROCESSING SITE FOR ALL EVACUATION CLAIMS. A NEW TRAVEL CLAIM SHOULD
BE SUBMITTED EVERY 30 DAYS, OR AS NEEDED TO COVER EXPENSES AND MAY BE
SUBMITTED VIA FAX TO 1-866-708-6985 OR BY MAIL TO:
DIRECTOR (EVAC TVL CLAIM)
PERSONNEL SUPPORT ACTIVITY DETACHMENT
NAVAL STATION NORFOLK
1755 POWHATAN STREET, SUITE 229
NORFOLK, VA 23511-2984
EMAIL SUBMISSIONS MAY BE MADE TO EVACUATIONS@NAVY.MIL. FOR QUESTIONS, CONTACT
TPC-HR AT EITHER
1-866-239-0303 OR EVACUATIONS@NAVY.MIL. TO FILE A CLAIM, THE TRAVELER MUST
COMPLETE AND SUBMIT THE FOLLOWING DOCUMENTATION TO TPC-HR: A COPY OF THEIR
EVACUATION ORDERS, TRAVEL VOUCHER (AVAILABLE AT WWW.CNIC.NAVY.MIL AS DESCRIBED
BELOW), AND COPIES OF RECEIPTS.
A. EVACUATION ORDERS. A COPY OF COMPLETED AND SIGNED
EVACUATION ORDERS IS REQUIRED IN ORDER TO CLAIM REIMBURSEMENT OF ANY
EVACUATION ALLOWANCE OR EXPENSE. IF IN NEED OF EVACUATION ORDERS, CONTACT
YOUR PARENT COMMAND OR TPC-HR FOR FURTHER ASSISTANCE AT 1-866-239
-0303 OR EVACUATIONS@NAVY.MIL.
B. TRAVEL VOUCHER (DD FORM 1351-2). THE STANDARD DOD TRAVEL
CLAIM FORM MUST BE SUBMITTED FOR
ALL CLAIMS. FORMS AND RELATED INFORMATION CAN BE FOUND AT WWW.CNIC .NAVY.MIL
UNDER POPULAR LINKS.
IF COMPUTER ACCESS IS NOT AVAILABLE, CONTACT TPC-HR AT 1-866-239-0303 FOR
ASSISTANCE. TRAVEL VOUCHERS MUST INCLUDE THE NAMES AND AGES OF ALL DEPENDENTS
THAT EVACUATED. CURRENTLY, THE FORM MUST BE REVIEWED AND SIGNED BY BOTH THE
CLAIMANT (ELIGIBLE FAMILY MEMBER /AFFECTED DEPENDENT) AND THE AUTHORIZING
OFFICIAL OF THE MEMBER'S COMMAND. WAIVER OF THIS REQUIREMENT IS UNDER REVIEW.
TPC-HR WILL PROVIDE UPDATED GUIDANCE AS CLAIMS ARE SUBMITTED. MONITOR WWW
.NPC.NAVY.MIL FOR THE LATEST INFORMATION REGARDING TRAVEL CLAIM SUBMISSION FOR
AFFECTED DEPENDENTS .
C. COPIES OF RECEIPTS. DEPENDENTS ARE ADVISED TO RETAIN
ALL RELEVANT DOCUMENTATION AND
RECEIPTS INCIDENT TO TRAVEL INCLUDING: TRAVEL ITINERARY (ISSUED BY COMMERCIAL
TRANSPORTATION OFFICE), LODGING RECEIPTS, PERSONALLY PROCURED COMMON CARRIER
TRANSPORTATION EXPENSES (AIRLINE TICKETS), AND ANY OTHER EXPENSES INCURRED
DURING TRAVEL. LODGING RECEIPTS ARE REQUIRED IN ORDER TO FILE A CLAIM. IAW
JFTR U6054-B1, IF EVACUATED DEPENDENTS STAY WITH FRIENDS OR RELATIVES WHILE AT
THE SAFE HAVEN, NO LODGING REIMBURSEMENT IS ALLOWED EVEN IF LODGING PAYMENT IS
MADE TO THE FRIEND OR RELATIVE. MEAL RECEIPTS ARE NOT REQUIRED FOR SUBMISSION
AS MEALS ARE PART OF THE PER DIEM ALLOWANCE. IT IS RECOMMENDED THAT ALL
RECEIPTS BE RETAINED.
3. TRAVEL ADVANCE. PERSONNEL ENTITLED TO SAFE HAVEN ALLOWANCES MAY REQUEST A
30 DAY ADVANCE PAYMENT OF PER DIEM. EMAIL SUBMISSIONS MAY BE MADE TO
EVACUATIONS @NAVY.MIL. FOR ADVANCED PAY QUESTIONS, CONTACT TPC-HR AT EITHER
1-866-239-0303 OR EVACUATIONS @NAVY.MIL. A TRAVEL CLAIM WITH REQUIRED
RECEIPTS MUST BE FILED EVERY 30 DAYS TO SETTLE EXPENSES EVEN IF A TRAVEL
ADVANCE PAYMENT WAS RECEIVED.
4. ALL PAYMENTS WILL BE DEPOSITED IN THE SPONSOR'S REGULAR PAYDAY BANK
ACCOUNT. IF A CHANGE IN FINANCIAL INSTITUTIONS IS REQUIRED, CONTACT TPC-HR AT
1-866-239-0303 OR EVACUATIONS@NAVY.MIL FOR ASSISTANCE. A FINAL TRAVEL CLAIM
MUST BE SUBMITTED WITHIN FIVE DAYS FOLLOWING RETURN TO THE PERMANENT DUTY
STATION AFTER THE EVACUATION ENDS.
5. POC INFORMATION: THE FOLLOWING PHONE NUMBERS AND WEBSITES ARE USEFUL
RESOURCES:
NAVY FAMILY ACCOUNTABILITY AND ASSESSMENT SYSTEM - NFAAS: HTTPS:/
/NAVYFAMILY.NAVY.MIL OR
1-877-414-5358
24/7 HELPLINE - NPC EMERGENCY COORDINATION CENTER: 1-866-827-5672 OR
npc.cat.captain@navy.mil DETAILERS/PLACEMENT - NPC CUSTOMER SERVICE: 1-
866-827-5672 OR cscmailbox@navy.mil CLAIMS/EVACUATION ORDERS - TPC HR: 1-
866-239-0303 OR FAX 1-866-708
-6985 OR EVACUATIONS@NAVY.MIL
HOUSEHOLD GOODS - NAVSUP: 1-800-444-7789 OR NVTRNSHHGHELPLINE(AT )NAVY.MIL
FORMS - CNIC: WWW.CNIC.NAVY.MIL (UNDER POPULAR LINKS) LEGAL ASSISTANCE -
OJAG: WWW.JAG.NAVY.MIL/RELIEF_HOME.HTM PSYCHOLOGICAL HEALTH SUPPORT - LOCAL
FLEET AND FAMILY SUPPORT CENTERS
(FFSC) CAN BE FOUND AT
WWW.CNIC.NAVY.MIL OR CONTACT THE FAMILY LINE:
1-877-673-7773 OR nsfamline@aol.com
MEDICAL - MILITARY TREATMENT FACILITIES LOCATOR: WWW.TRICARE.MIL OR
1-888-647-6676
NAVY/MARINE CORPS PUBLIC HEALTH CENTER: www.nmcphc@navy.mil JAPAN MAIL
STOP/FORWARD - POC IS MIKE ARNOLD AT DSN 315-243-8993 OR M-YO-YKMAIL-POSTAL-
DL-GS@FE.NAVY.MIL
OTHER - MILITARY ONESOURCE: 1-800-342-9647 OR WWW.MILITARYONESOURCE .COM
6. FURTHER GUIDANCE WILL BE DISSEMINATED AS IT BECOMES AVAILABLE.
7. RELEASED BY VADM MARK FERGUSON, N1//
BT
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