CHANGE ONE TO PERSONNEL SUPPORT FOR OPERATION TOMODACHI NR 3 - REIMBURSEMENT PROCEDURES FOR DEPENDENTS OF NAVY UNIFORMED PERSONNEL AFFECTED BY AUTHORIZED VOLUNTARY DEPARTURES AND STOP MOVEMENT ORDERS:
UNCLASSIFIED//
ROUTINE
R 120059Z APR 11
FM CNO WASHINGTON DC
TO AL NAVADMIN
NAVADMIN
INFO CNO WASHINGTON DC
BT
UNCLAS
FM CNO WASHINGTON DC//N1//
TO NAVADMIN
INFO CNO WASHINGTON DC//N1//
NAVADMIN 125/11
MSGID/GENADMIN/CNO WASHINGTON DC/N1/APR//
SUBJ/CHANGE ONE TO PERSONNEL SUPPORT FOR OPERATION TOMODACHI NR 3 -
REIMBURSEMENT PROCEDURES FOR DEPENDENTS OF NAVY UNIFORMED PERSONNEL
AFFECTED BY AUTHORIZED VOLUNTARY DEPARTURES AND STOP MOVEMENT ORDERS//
REF/A/DOC/MEMORANDUM/PUSD(P&R)/15MAR2011//
REF/B/DOC/MEMORANDUM/PUSD(P&R)/17MAR2011//
REF/C/DOC/JFTR, VOL.1//
REF/D/MSG/CNO WASHINGTON DC/181309ZMAR11//
REF/E/MSG/CNO WASHINGTON DC/191711ZMAR11//
REF/F/DOC/MEMORANDUM/PUSD(P&R)/18MAR2011//
REF/G/MSG/CNO WASHINGTON DC/231441ZMAR11//
REF/H/MSG/CNO WASHINGTON DC/302139ZMAR11//
REF/I/MSG/CNO WASHINGTON DC/072321ZAPR11//
NARR/REF A IS UNDERSECRETARY OF DEFENSE (PERSONNEL & READINESS)
MEMORANDUM ON AUTHORIZED DEPARTURE OF ELIGIBLE FAMILY MEMBERS (EFMS)
FROM MANAMA, BAHRAIN. REF B IS UNDERSECRETARY OF DEFENSE (PERSONNEL &
READINESS) MEMORANDUM ON AUTHORIZED DEPARTURE OF ELIGIBLE FAMILY MEMBERS
(EFMS) FROM THE ISLAND OF HONSHU, JAPAN. REF C IS JOINT FEDERAL TRAVEL
REGULATIONS (JFTR), VOL. 1. REF D IS NAVADMIN 084/11, STOP MOVEMENT FOR
PERMANENT CHANGE OF STATION FOR ALL NAVY PERSONNEL AND DEPENDENTS TO
JAPAN. REF E IS NAVADMIN 093/11, PERSONNEL (FAMILY AND DEPENDENTS)
SUPPORT FOR OPERATION TOMODACHI NR
1. REF F IS UNDERSECRETARY OF DEFENSE (PERSONNEL & READINESS)
MEMORANDUM THAT MODIFIES AUTHORIZED DEPARTURE FROM ALL OF HONSHU ISLAND,
JAPAN TO DESIGNATED PREFECTURES ON HONSHU ISLAND, JAPAN.
REF G IS NAVADMIN 100/11, CHANGE ONE TO STOP MOVEMENT FOR PERMANENT
CHANGE OF STATION AND TEMPORARY DUTY FOR ALL NAVY PERSONNEL AND
DEPENDENTS TO JAPAN. REF H IS NAVADMIN 113/11, PERSONNEL SUPPORT FOR
OPERATION TOMODACHI NR 3 - REIMBURSEMENT PROCEDURES FOR DEPENDENTS OF
NAVY PERSONNEL AFFECTED BY AUTHORIZED VOLUNTARY DEPARTURES AND STOP
MOVEMENT ORDERS. REF I IS CHANGE TWO TO STOP MOVEMENT FOR PERMANENT
CHANGE OF STATION AND TEMPORARY DUTY FOR ALL NAVY UNIFORMED PERSONNEL
AND DEPENDENTS TO JAPAN.//
RMKS/1. THIS NAVADMIN SUPERSEDES GUIDANCE OUTLINED IN REF H REGARDING
THE REIMBURSEMENT OF TRAVEL AND TRANSPORTATION ALLOWANCES AND EXPENSES
FOR DEPENDENTS OF NAVY SAILORS (ACTIVE AND RESERVE) WHO HAVE EVACUATED
FROM JAPAN OR BEEN DIRECTED TO STOP MOVEMENT TO DESIGNATED PREFECTURES
IN JAPAN. IF NOT ALREADY COMPLETED, ALL PERSONNEL SHOULD LOG ONTO THE
NAVY FAMILY ACCOUNTABILITY AND ASSESSMENT SYSTEM (NFAAS) AT
HTTPS://NAVYFAMILY.NAVY.MIL TO COMPLETE THE ASSESSMENT SECTION TO
INCLUDE ACCURATE CONTACT NUMBERS. IF UNABLE TO LOG ON, OR FOR NFAAS
TECH SUPPORT, CONTACT 1-866-946-9183, OR nfaas@spawar.navy.mil.
DEPENDENTS OF NAVY CIVILIAN PERSONNEL MAY READ NAVADMIN 109/11 FOR
ADDITIONAL INFORMATION, OR CONTACT MS.
MARY ROTCHFORD, OFFICE OF CIVILIAN HUMAN RESOURCES, AT (202) 685- 6528.
2. REIMBURSEMENT: TRAVEL PROCESSING CENTER - HAMPTON ROADS (TPC-HR) IS
THE CENTRAL PROCESSING SITE FOR ALL EVACUATION CLAIMS. A NEW TRAVEL
CLAIM SHOULD BE SUBMITTED EVERY 30 DAYS, OR AS NEEDED TO COVER EXPENSES
AND MAY BE SUBMITTED VIA FAX TO 1-866-708-6985 OR BY MAIL TO:
DIRECTOR (EVAC TVL CLAIM)
PERSONNEL SUPPORT ACTIVITY DETACHMENT
NAVAL STATION NORFOLK
1755 POWHATAN STREET, SUITE 229
NORFOLK, VA 23511-2984
E-MAIL SUBMISSIONS MAY BE MADE TO evacuations@navy.mil. FOR
QUESTIONS, CONTACT TPC-HR AT EITHER 1-866-239-0303 OR
evacuations@navy.mil. TO FILE A CLAIM, THE TRAVELER MUST COMPLETE
AND SUBMIT THE FOLLOWING DOCUMENTATION TO TPC-HR: A COPY OF THEIR
EVACUATION ORDERS, TRAVEL VOUCHER (AVAILABLE AT WWW.CNIC.NAVY.MIL AS
DESCRIBED BELOW), AND COPIES OF RECEIPTS.
A. EVACUATION ORDERS. A COPY OF COMPLETED AND SIGNED EVACUATION
ORDERS IS REQUIRED IN ORDER TO CLAIM REIMBURSEMENT OF ANY EVACUATION
ALLOWANCE OR EXPENSE. IF IN NEED OF EVACUATION ORDERS, CONTACT YOUR
PARENT COMMAND OR TPC-HR FOR FURTHER ASSISTANCE AT 1-
866-239-0303 OR evacuations@navy.mil.
B. TRAVEL VOUCHER. DD FORM 1351-2, THE STANDARD DOD TRAVEL CLAIM
FORM, MUST BE SUBMITTED FOR ALL CLAIMS. FORMS AND RELATED INFORMATION
CAN BE FOUND AT WWW.CNIC.NAVY.MIL UNDER POPULAR LINKS.
IF COMPUTER ACCESS IS NOT AVAILABLE, CONTACT TPC-HR AT 1-866-239-0303
FOR ASSISTANCE. TRAVEL VOUCHERS MUST INCLUDE THE NAMES AND AGES OF ALL
DEPENDENTS WHO EVACUATED. FOR DOD TRAVEL CLAIMS FOR DEPENDENTS OF
SERVICE MEMBERS EVACUATED UNDER THE AUTHORIZED DEPARTURE FROM JAPAN, THE
REQUIREMENT FOR AN AUTHORIZING OFFICIAL SIGNATURE AT THE
MEMBER'S COMMAND HAS BEEN WAIVED. THE PROCESS IS AS FOLLOWS:
(1) DEPENDENT COMPLETES AND SIGNS THE TRAVEL CLAIMS.
(2) CLAIMS, ALONG WITH A COPY OF THE OFFICIAL TRAVEL
ORDERS
AND ALL RECEIPTS (TO INCLUDE TICKETS AND ITINERARIES), SHOULD BE SENT
VIA EMAIL, FAX, OR MAIL TO TPC-HR.
(3) THE TPC-HR PROCESSOR WILL ACKNOWLEDGE ALL
REQUIRED
RECEIPTS, VERIFY ORDERS, MATCH PERSONAL INFORMATION ON THE CLAIM, AND
CHECK THE LINE OF ACCOUNTING TO ENSURE IT IS APPROPRIATE FOR THE
CATEGORY OF DEPENDENT. TPC-HR WILL PROVIDE UPDATED GUIDANCE AS CLAIMS
ARE SUBMITTED. MONITOR WWW.NPC.NAVY.MIL FOR THE LATEST INFORMATION
REGARDING TRAVEL CLAIM SUBMISSION FOR AFFECTED DEPENDENTS.
C. COPIES OF RECEIPTS. DEPENDENTS ARE ADVISED TO RETAIN
ALL
RELEVANT DOCUMENTATION AND RECEIPTS INCIDENT TO TRAVEL INCLUDING:
TRAVEL ITINERARY (ISSUED BY COMMERCIAL TRANSPORTATION OFFICE), LODGING
RECEIPTS, PERSONALLY PROCURED COMMON CARRIER TRANSPORTATION EXPENSES
(E.G. AIRLINE TICKETS), AND ANY OTHER EXPENSES INCURRED DURING TRAVEL.
LODGING RECEIPTS ARE REQUIRED IN ORDER TO FILE A CLAIM FOR REIMBURSEMENT
OF A LODGING EXPENSE. PER PARAGRAPH U6005-B1 OF REF C, IF EVACUATED
DEPENDENTS STAY WITH FRIENDS OR RELATIVES WHILE AT THE SAFE HAVEN, NO
LODGING REIMBURSEMENT IS ALLOWED EVEN IF LODGING PAYMENT IS MADE TO THE
FRIEND OR RELATIVE. MEAL RECEIPTS ARE NOT REQUIRED FOR SUBMISSION AS
MEALS ARE PART OF THE PER DIEM ALLOWANCE. HOWEVER, IT IS RECOMMENDED
THAT ALL RECEIPTS BE RETAINED.
3. TRAVEL ADVANCE. PERSONNEL ENTITLED TO SAFE HAVEN ALLOWANCES MAY
REQUEST A 30-DAY ADVANCE PAYMENT OF PER DIEM. EMAIL SUBMISSIONS MAY BE
MADE TO evacuations@navy.mil. FOR ADVANCED PAY QUESTIONS, CONTACT
TPC-HR AT EITHER 1-866-239-0303 OR evacuations@navy.mil.
A TRAVEL CLAIM WITH REQUIRED RECEIPTS MUST BE FILED EVERY 30 DAYS TO
SETTLE EXPENSES EVEN IF A TRAVEL ADVANCE PAYMENT WAS RECEIVED.
4. ALL PAYMENTS WILL BE DEPOSITED IN THE SPONSOR'S REGULAR PAYDAY BANK
ACCOUNT. IF A CHANGE IN FINANCIAL INSTITUTIONS IS REQUIRED, CONTACT
TPC-HR AT 1-866-239-0303 OR evacuations@navy.mil FOR ASSISTANCE. A
FINAL TRAVEL CLAIM MUST BE SUBMITTED WITHIN FIVE DAYS FOLLOWING RETURN
TO THE PERMANENT DUTY STATION AFTER THE EVACUATION ENDS.
5. POC INFORMATION: THE FOLLOWING PHONE NUMBERS AND WEBSITES ARE
USEFUL RESOURCES:
- NAVY FAMILY ACCOUNTABILITY AND ASSESSMENT SYSTEM NFAAS:
HTTPS://NAVYFAMILY.NAVY.MIL OR 1-877-414-5358
- DETAILERS/PLACEMENT - NPC CUSTOMER SERVICE: 1-866-827-5672 OR
cscmailbox@navy.mil
- TRAVEL VOUCHERS/EVACUATION ORDERS - TPC HR: 1-866-239-0303 OR FAX 1-
866-708-6985 OR EVACUATIONS@NAVY.MIL
- HOUSEHOLD GOODS - NAVSUP: 1-800-444-7789 OR
nvtrnshhghelpline@navy.mil
- FORMS - CNIC: WWW.CNIC.NAVY.MIL (UNDER POPULAR LINKS)
- PERSONAL PROPERTY CLAIMS/LEGAL ASSISTANCE - OJAG:
WWW.JAG.NAVY.MIL/RELIEF_HOME.HTM
- PSYCHOLOGICAL HEALTH SUPPORT - LOCAL FLEET AND FAMILY SUPPORT CENTERS
(FFSC) CAN BE FOUND AT WWW.CNIC.NAVY.MIL OR CONTACT THE FAMILY LINE: 1-
877-673-7773 OR nsfamline@aol.com
- MEDICAL - MILITARY TREATMENT FACILITIES LOCATOR: WWW.TRICARE.MIL OR
1-888-647-6676
- NAVY/MARINE CORPS PUBLIC HEALTH CENTER: www.nmcphc@navy.mil
- JAPAN MAIL STOP/FORWARD - POC IS MIKE ARNOLD AT DSN 315-243-8993 OR M-
YO-YKMAIL-POSTAL-DL-GS@FE.NAVY.MIL
- OTHER - MILITARY ONESOURCE: 1-800-342-9647 OR
WWW.MILITARYONESOURCE.COM
6. FURTHER GUIDANCE WILL BE DISSEMINATED AS IT BECOMES AVAILABLE.
7. RELEASED BY VADM MARK FERGUSON, N1//
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